Cancellation and Return Policy

Hereby we follow the policy of the European Union 14 day cooling off period.

You have the right to cancel your order or return goods within 14 days for any reason.

Please contact us by email service@poolclub.com and provide the order number if you would like to return the goods.

Any goods returned should be in saleable condition.

That is return goods should be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

You are responsible for the cost of return delivery and risk of loss or damage when returning the goods, so you should buy sufficient postal insurance to cover their value.

Please return the goods before the expiration of the 14 day period,thank you.

Refunds

Your refund will be paid within 30 days, after we agree to the return.

If you haven't received the refund more than 30 days, please contact us by email service@poolclub.com.

We keep the right to change our terms and conditions in future.